I Cannot Ping My Netgear WiFi Router. What to Do?

Ping (Packet Internet or Inter-Network Groper) test is a basic computer program that allows users to test whether a particular IP address exists and is able to accept certain requests. It also helps to troubleshoot and test connectivity, and determine the response time of your router. In simple words, the Ping test determines whether the host network i.e. Netgear router is operating or not. 

But, at times, many Netgear users are unable to ping their routers. It means that the Netgear router is not operating. There could be plenty of reasons that are not letting users ping their routers. But, by implementing several hacks, they can bring their routers back on track. If you are also facing difficulties while pinging your router, then the hacks mentioned in this article will help you overcome sorrow. But, before that, have a glance at the process to ping your Netgear WiFi router. Perhaps, you are following the incorrect steps.

Steps to Ping Your Netgear WiFi Router

  • First of all, verify that your Netgear router is turned on and receiving a continuous power supply. 
  • Once verified, switch on your PC and open the Command Prompt or Terminal as per your PC’s OS.
  • Thereafter, type ping followed by the IP address. Let’s say ping
  • Afterward, press the Enter key.

If you get replies, it means the Ping test is successful. If not, then walk through the below-mentioned troubleshooting hacks:

Fixed: Cannot Ping Netgear Router 

1. Reboot Your Netgear Router

The first and foremost reason that might be preventing you from pinging your Netgear WiFi router is technical glitches. These glitches can be overcome by rebooting your WiFi router.

To reboot your WiFi router, unplug it from the wall outlet, let it stay idle for some time, and plug it back into the wall outlet. Once your router is rebooted successfully, check whether you can ping it or not.

2. Check the Connection Between WiFi Devices

Another reason that creates hurdles while running a ping test is a weak connection between your Netgear router and modem. So, check if your WiFi devices are connected properly or not.

In case, you have connected them using a wireless source, replace the connection with a wired one. Doing so will ensure flawless communication between both devices. Also, ensure that the Ethernet cable used to connect the router and modem is damage-free.

3. Verify the IP Address

While running a ping test, one needs to type the Netgear router’s default IP address followed by ping. Chances are that you’ve mistakenly entered an incorrect IP address.

So, if you are unable to ping your router using the IP address, try using, and see if the ping test delivers any result. If doing so doesn’t work in your favor, then do not wait to execute the next troubleshooting hack.

4. Change the Router’s Location

You’ve probably placed your Netgear WiFi router at an inappropriate location due to which you are facing the issue. Therefore, it is time to change the location of the router. Keep the following points in mind while relocating your WiFi router:

  • Make sure that the room chosen to place your Netgear router is clean and well-ventilated.
  • Bear in mind that radio-waves emitting devices are the foe of your Netgear router. The reason is, the waves emitted by them are capable of messing up with the router’s WiFi signals. So, keep your router away from such objects.
  • Besides, do not place your router near objects that contain a large amount of water. This is because water is a good conductor of electricity and can absorb the WiFi signals (type of electromagnetic signals) emitted by your Netgear router.
  • Ensure that the WiFi signals of your router do not get diverted by reflexive surfaces.

5. Reset Your Netgear Router

If none of the aforementioned troubleshooting hacks bring you luck, the failure to run the ping test might be due to an incorrect configuration of your Netgear router. In that scenario, you need to set up your router again. But before that, consider resetting your Netgear router.

To execute the reset process, find the Reset button on the WiFi router, and press it using an oil pin. Your Netgear router will get restored to factory default settings. Now, reconfigure your WiFi device using the IP address. This time you’ll surely be able to ping your Netgear WiFi router.

Summing Up 

That’s all about how to troubleshoot the ‘cannot ping Netgear router’ issue. We hope that this article will help you resolve the issue you were facing in a hassle-free manner.

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