Synology is known for manufacturing networking as well as storage devices. The storage devices brought in by the brand can be accessed via the Synology QuickConnect software. On the other hand, the user is supposed to access router.synology.com in order to manage the router. However, there are times when the user cannot find a router via this web URL. In this post, we will try to sum up a few techniques using which you can easily find the router via router.synology.com. Keep reading.
First of all, we suggest you temporarily disable an antivirus software installed on your computer. It is because a Synology WiFi router is a networking device and the presence of antivirus software won’t allow you to access the URL that belongs to the networking realm. Therefore, do the honors to disable the antivirus software by navigating to the Control Panel of your computer. If you are still unable to find the router, then taking the help of the tips given below can help you out.
Reasons: Can’t Find Router via Router.synology.com
Before jumping to the troubleshooting techniques, we suggest you to go through the reasons that might be stopping you from finding the router via its default login URL. Here they are:
- You might have connected your computer to some random WiFi network instead of the one that belongs to your Synology WiFi router.
- The web browser used for the process of finding the router has become outdated or is filled with excessive cache.
- You cannot access the router.synology.com URL to see your router if the URL has been entered into the search bar of the web browser.
So, these were the potential reasons due to which your WiFi router’s management panel is inaccessible via the router.synology.com URL. Considering that you are fully aware of them, it is time that you take the help of the troubleshooting tips to get the problem resolved.
Solutions: Can’t Find Router via Router.synology.com
- Connect to Synology Network
If your computer is connected to some random WiFi network instead of your Synology router, then it is time to mend your ways. Locate the WiFi Utility on your computer via Network and Internet Settings. After that, find the WiFi network name that belongs to your Synology wireless router and click it. When prompted, input the WiFi password of your router and click Connect. After that, try to access the login URL of your WiFi router and see if you get successful in viewing its admin panel.
- Install the Browser’s Latest Version
An outdated version of the browser can also bring you failure while accessing the router’s admin URL. Therefore, you need to have a look at the version of the software being flaunted by your web browser. Is it an outdated one? If yes, then you must install the latest stable version within no time. FYI, the procedure to update the web browser is different for different browsers. After updating the web browser, also delete the cache and cookies that are stored in it. It will prevent the loading of the cached version of the Synology router login page.
- Use the Address Bar
Do you know that no web URL can be accessed successfully via the search bar of the web browser? Well, now you know that. Apart from this, you cannot access any IP address through the browser’s search bar. The correct location to access the web or IP address is the address bar. So, you must input the WiFi router’s login URL into the address bar to see if it finds your WiFi device or not. If not, then you must take the help of the next technique.
- Restart the Router
Sometimes, not the reasons discussed above, but technical glitches stop you from accessing the Synology WiFi router’s admin page via the login URL. Well, you must know that the reason behind these glitches is unknown and they are quite capable of harming the hardware of your WiFi router. With that said, you need to get rid of them as soon as possible. Therefore, restart the router. For this, unplug it from the respective wall outlet, and wait for at least 10 minutes. Lastly, plug it back in and switch it on.
To Sum Up
It can be frustrating when you can’t find router via router.synology.com. Since you’ve walked through the hacks highlighted above, we are expecting that you’ve successfully troubleshot the issue and are not facing it anymore.
However, if you are still struggling to find your WiFi router, check the internet connection. The Ethernet cable joining your modem and the Synology WiFi router must not be damaged. If it is, you can look forward to getting it substituted with a new one.
But, what if every technique adopted by you fails? In that scenario, the time to opt for the finest technique is there. All you have to do is reset the router with the help of the button present inside it. Once done, set up your WiFi router again.