Many users are unable to manage their Arlo cameras, simply because they cannot log in to the Arlo account. In case you too cannot do Arlo login, then it is recommended that you learn why. Once you have learned what caused this issue, read further and find out how the issue can be troubleshot. With that said, continue reading this article.
Table of Contents
Did Arlo Account Login Fail? What Can Be Done?
I. You Followed the Wrong Steps
The primary reason why you cannot log in to the Arlo account is because you followed the wrong steps to execute the process. To rectify your mistake, you need to try to log in the account and this time, make sure that the process is correct.
Here are the instructions that you need for the execution of the process hassle-free:
- Download and then launch the Arlo application on your mobile device.
- Tap the Sign In button and enter the required credentials.
- Once you hit the Enter button, it is recommended that you wait.
Do not interrupt the process of logging in to the account by minimizing the application.
II. Wrong Credentials Were Used
Another reason why you cannot log in to the Arlo account is because you used the wrong credentials. Perhaps you entered the email address under the password or password under the email address field. Maybe there are typing errors in the entrée which you have made.
The following should be done while you are attempting to log in to the Arlo account:
- Enter the email address and password without any typing mistakes.
- Only enter the details into their respective fields.
- Cross-check the entrees before you hit the Sign In button.
At last, if you are not sure of the details, refer to the info given in the manual of the camera.
III. Incompatible Browser is Used
Are you still unable to access the account? Well, it could be because the browser which you are using is not compatible. Worry not. You are not the only one who makes such mistakes. There are many users who use browsers which are not compatible with the Arlo website.
Therefore, it is recommended that you use one of the following browsers to log in:
- Google Chrome on Windows
- Apple Safari on MAC OS
- Microsoft Edge on Windows
Amongst these, whichever browser you use, ensure it is running on an updated version.
IV. Existence of Technical Glitches
There is a very high possibility that technical glitches caused the issue at hand considering nothing helped you out yet. To take care of the problem, you ought to get rid of these glitches. Now, the question is how.
Well, follow these instructions and learn how you can easily reboot your client device:
- Press the Windows key located on the keyboard of your client device.
- Select the Power button located under the Settings menu.
- Click the Reboot button and wait for some time.
Depending on the time your device needs to rest for, the process can take time to finish.
V. Something Wrong with Device
In case nothing helped you so far, then it means something went wrong with your Arlo camera. Perhaps, the device malfunctioned or you have been using it for a long time, and it needs an update. See if updating it to the latest version helps you out.
Although it will, on the off chance, it does not; here is what you need to do as the last resort:
- Get a replacement for the existing Arlo camera model.
- Make sure that if you want to do this, your Arlo camera is under warranty.
- In case this does not work for you, opt for a Ring device instead.
Not sure about that it is a good device? Read about Arlo vs Ring and clear all your doubts.
In the Nutshell
Here ends the troubleshooting article written on what can be done to resolve the Arlo account login process failed issue. We are expecting that after going through the solutions presented above, you will be able to resolve the issue at hand. If what we are hoping for comes true, then it is recommended you share about the same via the comment section.